Terms & Conditions
Your personal information is protected with us. We use your personal information for shipping
and tracking your purchase. Your personal information is protected through Lightspeed and
protected behind a firewall. Your credit card information is encrypted through a Payment Card
Data Security System. When you purchase from The Collector’s House, we will send you
inspiration and updates on new collections and events in our gallery. You may opt out if you
We reserve the right to change our policy at any time. Any changes will be posted on our
website and in effect immediately.
Our prices may change periodically, we reserve the right to adjust or discontinue our
History is Character
Please keep in mind, The Collector’s House carries many antique, vintage, and one-of a kind
artifact, some are centuries old. Because of this, items may have more “wear” or uniqueness
than others, and the sizes listed may be approximate. The beauty of age is the character worn
by an original piece and perfection is in the beauty of age. Vintage and one of kind found
objects are original and natural maturity on any piece should be seen as character and not
considered a flaw. Jan Barboglio, Michael Aram and Match Pewter are all crafted by hand. Natural beauty and imperfections are expected on some of these pieces.
During normal conditions our return policy is as follows: An e-com shop credit is available to
you, our valued customer, on items returned in exact packaging, new and not used, in exact
condition as it was shipped to you, our customer, within 10 days of shipping receipt.
Our return policy does not apply to furniture, special order or white glove delivery. Furniture purchases have separate terms and conditions. Please contact our gallery.